.UK Domain Name Registration Terms and Conditions for EZPC
How to contact us
Email: [email protected]
or via your account manager.
Terms and Conditions
EZPC only processes domain names on behalf of clients with
an active agreement. The following contract terms are in addition should you register
a domain with us:
domain enquiries, abuse notification (i.e. phishing scams, spam emails
etc) and complaints, please contact our support team on [email protected] We will acknowledge your enquiry within 1 hour.
complaints will be investigated immediately, we will aim to reply to all
other queries within 2 business days and aim to resolve any issues within 5
EZPC we like to think we get it right all the time, every time but the
truth of it is everyone gets it wrong from time to time. We can only
improve on our services with valid feedback from you, our customers. If
you wish to make a complaint about a service you have received, please
submit an email to us at [email protected] including as much detail from the issue you have. We
will acknowledge your complaint within 1 business day and aim to resolve
any issues within 5 business days.
youíre not happy with the initial outcome of your complaint, then please
feel free to escalate your .UK issue to Nominet (the .uk registry) here: http://www.nominet.uk/resources/complaints
we will email the contact of the account 60, 30, 15 and 7 days before your
domain name is due to expire to ensure you have optimum time to evaluate
if you would like to keep the domain name. Should you wish to keep the
domain name, you simply need to reply to one of the automated emails
confirming you are happy to renew.
the client are responsible for ensuring we have
the correct contact details for your domain name and EZPC take no
responsibility if your domain name renewal fails due to your contact
details being incorrect.
will assume that a lack of response to renewal reminders is confirmation
that you no longer need or require the domain name and after 30 days your
domain will be suspended and will go into a 60 day
grace period which you can still renew your domain name but with an
additional redemption fee of £30 + VAT. This must be requested by email
before the 80th day after your domain has expired, after 90 days your
domain will be cancelled and deleted from the register and made available
for resale through a third party registrar. EZPC will not guarantee the
renewal of a domain name.
purchasing or renewing a domain via EZPC, you are accepting our terms and
- When registering a domain name with us you agree also to
Nominetís domain name registration Terms and Conditions: https://www.nominet.uk/domain-registration-tandc or https://www.nominet.uk/go/terms